Terms of Service

You must be at least 18 years old to create an account or use the Service. By creating an account, you represent that you are 18 or older.

The Service is offered and intended for use only within the United States. By using the Service, you represent that you reside in the United States. We make no representation that the Service is appropriate or available for use in other locations.

You may use Bazu if you have Type 1 diabetes or another insulin-dependent form of diabetes. The Estimated Glucose Curve and related per-meal prediction features are automatically disabled on your account; the rest of Bazu — meal logging, food scanning, the Nutrition Score, nutrition tracking, and community features — remains available.

Bazu is not designed to manage insulin-dependent diabetes.

The wellness model that powers the Estimated Glucose Curve is built from data on non-diabetic adults and would not accurately reflect the glucose dynamics of an insulin-dependent body. During onboarding you are asked to self-report your diabetic status; selecting Type 1 disables the curve feature on your account from that point forward.

You agree that you will not misrepresent your diabetic status to enable the disabled features and that you will not rely on Bazu to make medication, insulin, or other treatment decisions for any form of diabetes.

To create an account you must:

• Provide accurate, current, and complete information
• Keep your account information up to date
• Keep your password secure and confidential
• Notify us immediately of any unauthorized access

You are responsible for all activity that occurs under your account.

THE SERVICE AND ITS CONTENT ARE PROVIDED FOR GENERAL WELLNESS AND INFORMATIONAL PURPOSES ONLY AND DO NOT CONSTITUTE PROFESSIONAL MEDICAL ADVICE, DIAGNOSIS, TREATMENT, OR RECOMMENDATION.

The Service is not intended to diagnose, treat, cure, mitigate, or prevent any disease or medical condition, including diabetes, pre-diabetes, obesity, eating disorders, or metabolic disorders.

You agree that you will not use the Service to:

• Calculate insulin doses or determine bolus amounts
• Decide whether to take, skip, or adjust any medication
• Diagnose any medical condition in yourself or another person
• Replace consultation with a qualified healthcare provider
• Make decisions during a medical emergency

If you have, or suspect you may have, any medical condition, you should consult a qualified healthcare provider before relying on anything you see in the Service. Always:

• Consult your healthcare provider before changing your diet, medications, or treatment plan
• Seek immediate medical attention for emergencies (call 911 or your local emergency number in the United States)
• Follow your healthcare provider's instructions over anything the Service displays
• Inform your care team about any tools, including Bazu, that you use alongside their care

We strive for accuracy, but the Service depends on inputs and models that are imperfect by nature:

• Most data in the Service comes from information you manually enter or sync from third-party services (such as Apple HealthKit); we cannot guarantee its accuracy or completeness
• Nutritional values, macronutrients, glycemic index, and glycemic load are estimates derived from public databases and AI models, and can vary significantly between sources and from your actual food
• The Estimated Glucose Curve and other algorithmic outputs are estimates only (see Section 5)
• Foods, brands, recipes, and serving sizes vary; small differences in input can produce large differences in output

Do not rely on any nutrition estimate, glucose value, score, prediction, or recommendation in the Service for medical, dosing, or treatment decisions.

You are solely responsible for:

• What you choose to eat, drink, or do
• How you interpret and act on information in the Service
• Seeking professional medical advice when needed
• The accuracy of the information you enter

WE ARE NOT LIABLE FOR ANY HEALTH OUTCOMES RESULTING FROM YOUR USE OF THE SERVICE.

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service for personal, non-commercial purposes.

You agree not to:

• Copy, modify, or create derivative works of the Service
• Reverse engineer, decompile, or disassemble any part of the Service
• Rent, lease, sell, sublicense, or otherwise transfer access to the Service
• Remove or alter any copyright, trademark, or proprietary notice
• Use the Service for any illegal, fraudulent, or unauthorized purpose
• Interfere with, disrupt, or overload the Service or our infrastructure
• Attempt to gain unauthorized access to any part of the Service or another user's account
• Use automated systems (bots, scrapers, harvesters) without our prior written permission
• Misrepresent your identity, age, location, or diabetic status
• Attempt to bypass any feature gate (including the Type 1 diabetes feature gate)
• Harass, abuse, threaten, or harm other users
• Upload viruses, malware, or any malicious code
• Use the Service in a way that violates any applicable law or regulation

The Service is for personal use only. Any commercial use, including resale, redistribution, or use in connection with another product, requires our prior written consent.

You retain ownership of the original data and content you create and submit to the Service (“User Content”), including meal descriptions, meal photos, ratings, notes, profile information, goals, and any health-related data you manually enter or sync from connected services.

By submitting User Content, you grant Bazu a worldwide, non-exclusive, royalty-free license to host, store, process, transmit, display, reformat, and analyze your User Content for the purpose of operating, providing, securing, and improving the Service. This license includes the right to:

• Store your User Content on our servers and back it up for recovery
• Display your User Content back to you within the Service
• Process your meal photos through AI models to identify foods and estimate nutrition
• Use your User Content to generate insights and visualizations for your personal use
• Create de-identified, aggregated statistics that cannot reasonably be used to identify you

This license ends when you delete the underlying User Content or your account, except for de-identified, aggregated statistics that no longer identify you.

We will not:

• Sell your identifiable health data to third parties
• Use your identifiable health data to train AI models for parties outside Bazu
• Share your meal photos or health data publicly
• Use your identifiable data for third-party advertising

You represent and warrant that:

• You own or have the necessary rights to your User Content
• Your User Content does not violate any law or third-party right
• Your User Content is accurate to the best of your knowledge

We may remove or restrict any User Content that violates these Terms or that, in our reasonable judgment, is harmful or objectionable, with or without notice.

Bazu offers a free tier with basic features and a paid subscription (“Bazu Plus”) that unlocks additional features. Specific Plus features may change over time.

Current Plus plans:

• Plus Monthly — $9.99 per month
• Plus Yearly — $89.99 per year

Prices may change over time. Changes will not affect an active subscription until its next renewal.

We may offer a free trial (typically 7 days) for new Plus subscribers. Trial eligibility is limited to one per user. If you do not cancel before the trial ends, your subscription will automatically convert to a paid subscription at the rate you selected.

Plus subscriptions are billed in advance and automatically renew at the end of each billing period (monthly or yearly) at the then-current price, unless cancelled at least 24 hours before the end of the current period. The cost of renewal will be identified before purchase.

Plus subscriptions are processed through the Apple App Store and billed to your Apple ID account. You can manage or cancel your subscription at any time in your Apple ID settings (Settings > [your name] > Subscriptions > Bazu). Cancellation takes effect at the end of your current billing period; you keep Plus features until then.

Refunds for App Store subscriptions are handled by Apple and are subject to Apple App Store policies. To request a refund, contact Apple Support. We do not pro-rate charges for partial subscription periods, and we do not refund unused time when you delete your account or cancel.

Use of the Service obtained through the Apple App Store is also subject to Apple's standard end-user license agreement and Apple's App Store terms. Apple is not a party to these Terms, has no obligation to provide support or maintenance for the Service, and is not responsible for any claim relating to your use of the Service. Apple is, however, a third-party beneficiary of these Terms for the limited purpose of enforcing them against you with respect to your use of the Apple-distributed Service.

The Service and all of its content, features, and functionality — including software, text, graphics, logos, icons, images, audio, video, models, algorithms, scores, and design — are owned by Bazu Technologies, LLC or our licensors and are protected by copyright, trademark, trade secret, and other intellectual property laws.

“Bazu,” the Bazu logo, “Bazu Score,” and other product and service names used in the Service are trademarks of Bazu Technologies, LLC. You may not use these marks without our prior written permission.

If you send us feedback, suggestions, or ideas about the Service, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use, modify, and incorporate that feedback for any purpose, without any obligation to you.

The Service may integrate with third-party services such as Apple Sign-In, Google Sign-In, Apple HealthKit, RevenueCat, and analytics providers. Your use of those services is governed by the applicable third party's own terms and privacy policy.

With your permission, the Service may read health data — including CGM glucose readings — from Apple HealthKit. We use HealthKit data solely to operate and improve the Service and do not use it for advertising or share it with third parties without your consent.

The Service may contain links to third-party websites or resources. We are not responsible for their availability, accuracy, or content, and we make no warranties about anything you find on them. Your interactions with third parties are at your own risk.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, RELIABILITY, AND COMPLETENESS.

WE DO NOT WARRANT THAT:

• The Service will be uninterrupted, secure, or error-free
• Defects will be corrected
• The Service or its servers are free of viruses or harmful components
• Any output, estimate, score, or prediction generated by the Service is accurate, reliable, or suitable for any particular purpose

WE SPECIFICALLY DISCLAIM ANY WARRANTY THAT:

• The Service is medically accurate or suitable for managing any medical condition
• Any output of the Service reflects your actual blood glucose, metabolic state, or nutritional status
• The Service complies with any medical-device standard or regulation
• Use of the Service will produce any particular health outcome

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL BAZU TECHNOLOGIES, LLC, ITS MEMBERS, OFFICERS, EMPLOYEES, CONTRACTORS, OR AGENTS BE LIABLE FOR:

• Any indirect, incidental, special, consequential, exemplary, or punitive damages
• Lost profits, lost revenue, lost data, or loss of goodwill
• Personal injury, illness, or property damage
• Any health complication, dosing error, or medical outcome connected with your use of the Service
• Damages arising from your use of, or inability to use, the Service

EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS IS LIMITED TO THE GREATER OF:

• The amount you paid Bazu for the Service in the twelve (12) months immediately preceding the event giving rise to the claim, or
• Ten thousand U.S. dollars ($10,000).

You acknowledge that the disclaimers and limitations in this Section 12 reflect a reasonable allocation of risk between you and Bazu and are an essential basis on which we offer the Service. Some jurisdictions do not allow certain limitations on warranties or liability, so some of the limitations above may not apply to you in their entirety.

Before starting an arbitration or filing in small claims court, you agree to first send us a written notice describing the dispute to hello@withbazu.com and to give us sixty (60) days to attempt to resolve it informally.

Any dispute, claim, or controversy arising out of or relating to these Terms or the Service that is not resolved informally will be resolved through final and binding individual arbitration, administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules then in effect. The Federal Arbitration Act (9 U.S.C. § 1 et seq.) governs the interpretation and enforcement of this arbitration provision.

The arbitration will be conducted in English. The arbitrator may award the same individual relief a court could award and must follow these Terms. Judgment on the arbitrator's award may be entered in any court of competent jurisdiction.

Either party may bring an individual action in small claims court for disputes within that court's jurisdiction, in lieu of arbitration.

YOU AND BAZU AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING.

The arbitrator may not consolidate more than one person's claims and may not preside over any form of representative or class proceeding. If this class-action waiver is found unenforceable, the rest of Section 14 is null and void, but the remainder of these Terms will continue to apply.

You may opt out of this arbitration and class action waiver agreement within thirty (30) days of first accepting these Terms by sending a written opt-out notice to hello@withbazu.com that includes your full name, the email address on your account, and a clear statement that you wish to opt out of arbitration. If you opt out, Section 14 will not apply to you; the rest of these Terms (including Section 15) will continue to apply.

Any claim arising out of or relating to these Terms or the Service must be brought within one (1) year after the claim accrues. Otherwise, the claim is permanently barred.

You may stop using the Service at any time. You may delete your account through the “Delete Account” option in the app or by contacting us at hello@withbazu.com.

We may suspend or terminate your access to the Service, in whole or in part, with or without notice, if we reasonably believe you have violated these Terms, engaged in fraudulent or abusive conduct, or created a risk for Bazu or other users, or if required by law.

On termination:

• Your right to use the Service ends
• We will delete your account data in accordance with our Privacy Policy
• Any active App Store subscription is not automatically cancelled and must be cancelled separately in your Apple ID settings
• You remain responsible for any obligations or charges incurred before termination

Sections that by their nature should survive termination will survive, including Sections 3 (Estimated Glucose Curve), 4 (Medical and Wellness Disclaimer), 5 (AI and Algorithmic Outputs), 7 (User Content licenses you have granted), 9 (Intellectual Property), 12 (Disclaimers and Limitation of Liability), 13 (Indemnification), 14 (Dispute Resolution), and 15 (Governing Law).

These Terms, together with our Privacy Policy, Medical Disclaimer, and Your Privacy Choices page, constitute the entire agreement between you and Bazu regarding the Service and supersede any prior agreements.

If any provision of these Terms is found unenforceable, the rest of the Terms will remain in full effect, and the unenforceable provision will be modified to the minimum extent necessary to make it enforceable.

Our failure to enforce any right or provision in these Terms is not a waiver of that right or provision in the future.

You may not assign or transfer these Terms or your account without our prior written consent. We may assign these Terms in connection with a merger, acquisition, reorganization, or sale of assets, or by operation of law.

Except for Apple Inc. as expressly provided in Section 8.7, these Terms do not create any third-party beneficiary rights.

We are not liable for any failure or delay in performance caused by events beyond our reasonable control, including natural disasters, pandemics, acts of war or terrorism, government actions, internet or telecommunications failures, or third-party service outages.

We may give you notices by email (to the address on your account) or through the Service. You give us notices by email to hello@withbazu.com.

These Terms are written in English. Any translation is provided for convenience only; in case of conflict, the English version controls.