Terms of Service

You must be at least 18 years old to create an account or use the Service. By creating an account, you represent that you are 18 or older.

The Service is operated from the United States, and its food data and content are US-based. You may use it from anywhere, but you are responsible for the laws that apply where you are.

You may use Bazu if you have any form of diabetes. You get the scan, the scores, the nutrition panel, the ingredient check and the energy read, like everyone else.

Bazu rates food. It does not measure blood glucose. Never use it to decide insulin doses or any treatment.

Bazu's estimates are built from research on adults without diabetes and describe the food, not an insulin-dependent body. App versions before 2.3.0 asked whether you had Type 1 diabetes and drew a predicted glucose curve, which was withheld from accounts that answered yes, because a prediction cannot account for injected insulin. App version 2.3.0 and later does not ask the question and draws no curve for anyone. Our servers still check any answer stored from an earlier app version on every request. Our Privacy Policy explains how stored answers were narrowed in September 2026 and what we keep.

You agree that you will not rely on Bazu to make medication, insulin, or other treatment decisions for any form of diabetes.

Bazu rates food quality and gives you a daily calorie reference with a safe floor built in. It is not a diet program: it sets no goal weight and promises no weight loss. If you have or are recovering from an eating disorder, speak to your healthcare provider before using the Service. Never use it to pursue or promote dangerously low levels of eating (see Section 6.2).

To create an account you must:

• Provide accurate, current, and complete information
• Keep your account information up to date
• Keep your password secure and confidential
• Notify us immediately of any unauthorized access

You are responsible for all activity that occurs under your account.

THE SERVICE AND ITS CONTENT ARE PROVIDED FOR GENERAL WELLNESS AND INFORMATIONAL PURPOSES ONLY AND DO NOT CONSTITUTE PROFESSIONAL MEDICAL ADVICE, DIAGNOSIS, TREATMENT, OR RECOMMENDATION. BAZU IS NOT A HEALTHCARE PROVIDER, AND NOTHING IN THE SERVICE REPLACES A CONSULTATION WITH A DOCTOR OR A REGISTERED DIETITIAN.

The Service is not intended to diagnose, treat, cure, mitigate, or prevent any disease or medical condition, including diabetes, pre-diabetes, obesity, eating disorders, or metabolic disorders.

You agree that you will not use the Service to:

• Calculate insulin doses or determine bolus amounts
• Decide whether to take, skip, or adjust any medication
• Diagnose any medical condition in yourself or another person
• Replace consultation with a qualified healthcare provider
• Make decisions during a medical emergency

Talk to a qualified healthcare provider before relying on anything you see in the Service if you:

• Are being treated for any illness or medical condition
• Manage a condition such as diabetes with medication or insulin
• Are pregnant or breastfeeding
• Have a food allergy or intolerance
• Take prescription medication
• Have, or are recovering from, an eating disorder

Always:

• Consult your healthcare provider before changing your diet, medications, or treatment plan
• Seek immediate medical attention for emergencies (call 911 or your local emergency number in the United States)
• Follow your healthcare provider's instructions over anything the Service displays
• Inform your care team about any tools, including Bazu, that you use alongside their care

We strive for accuracy, but the Service depends on inputs and models that are imperfect by nature:

• What you enter by hand, such as your body data, a food you type in or a portion you adjust, is used as given. We do not verify it
• Nutritional values and macronutrients are estimates derived from public databases and AI models, and can vary significantly between sources and from your actual food
• When you scan a barcode or a label, or describe a meal in text or a photo, errors of identification and composition can occur. The food, the brand, the portion or an ingredient may be misread. Check the product packaging and your own plate; they control, not the Service
• The energy read and other algorithmic outputs are estimates only (see Section 5)
• Foods, brands, recipes, and serving sizes vary; small differences in input can produce large differences in output
• The suggestions the Service offers for a meal (“Next time”) are food suggestions, not dietary advice

THE SERVICE DOES NOT DETECT ALLERGENS, FOOD SAFETY ISSUES, OR INTERACTIONS BETWEEN FOOD AND MEDICATION. THE INGREDIENTS CHECK RATES ADDITIVES AND PROCESSING; IT IS NOT AN ALLERGEN WARNING.

Do not rely on any nutrition estimate, score, energy read, suggestion, or other output in the Service for medical, dosing, or treatment decisions.

You are solely responsible for:

• What you choose to eat, drink, or do
• How you interpret and act on information in the Service
• Seeking professional medical advice when needed
• The accuracy of the information you enter

WE ARE NOT LIABLE FOR ANY HEALTH OUTCOMES RESULTING FROM YOUR USE OF THE SERVICE.

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service for personal, non-commercial purposes.

You agree not to:

• Copy, modify, or create derivative works of the Service
• Reverse engineer, decompile, or disassemble any part of the Service
• Rent, lease, sell, sublicense, or otherwise transfer access to the Service
• Remove or alter any copyright, trademark, or proprietary notice
• Use the Service for any illegal, fraudulent, or unauthorized purpose
• Interfere with, disrupt, or overload the Service or our infrastructure
• Attempt to gain unauthorized access to any part of the Service or another user's account
• Use automated systems (bots, scrapers, harvesters) without our prior written permission
• Misrepresent your identity, age, or location, or any health-related answer an app version asks for
• Attempt to bypass any feature gate or subscription limit
• Use the Service, its scores, streaks or points to promote, glamorize, or pursue dangerously low levels of eating
• Harass, abuse, threaten, or harm other users
• Upload viruses, malware, or any malicious code
• Use the Service in a way that violates any applicable law or regulation

The Service is for personal use only. Any commercial use, including resale, redistribution, or use in connection with another product, requires our prior written consent.

You retain ownership of the original data and content you create and submit to the Service (“User Content”), including meal photos, meal descriptions you type, portions you set, energy check-in answers, notes, profile information, goals, the weight you log, and any readings an app version before 2.3.0 imported from Apple Health on your behalf. Our Privacy Policy says how long each kind of User Content is kept.

By submitting User Content, you grant Bazu a worldwide, non-exclusive, royalty-free license to host, store, process, transmit, display, reformat, and analyze your User Content only to the extent necessary to operate, provide, secure, and improve the Service. This license includes the right to:

• Store your User Content on our servers and back it up for recovery
• Display your User Content back to you within the Service
• Process your meal photos and descriptions through AI models to identify foods and estimate nutrition
• Use your User Content to generate insights and visualizations for your personal use
• Create de-identified, aggregated statistics that cannot reasonably be used to identify you

This license is not exclusive, does not extend to other users, and ends when you delete the underlying User Content or your account, except for de-identified, aggregated statistics that no longer identify you.

We will not:

• Sell your identifiable health data to third parties
• Use your data to train AI models for any third party. The AI providers that process your meals and write your score summaries, and exactly what each one receives, are listed in Section 2.2 of our Privacy Policy. We never opt in to their training-data programs
• Share your meal photos or health data publicly
• Use your identifiable data for third-party advertising

You represent and warrant that:

• You own or have the necessary rights to your User Content
• Your User Content does not violate any law or third-party right
• Your User Content is accurate to the best of your knowledge

We may remove or restrict any User Content that violates these Terms or that, in our reasonable judgment, is harmful or objectionable, with or without notice.

Bazu offers a free tier and a paid subscription (“Bazu Plus”) that unlocks additional features. The free tier is metered. You get 12 food scans in your first 7 days. After that you get 3 food scans every 30 days. Bazu Plus removes that limit. The allowances and the specific Plus features may change over time.

Bazu Plus is sold on two plans:

• Plus Monthly, billed every month
• Plus Yearly, billed every year

Each plan's price is shown in the app before you buy. The App Store shows it too. That price is the one that applies. Prices may change over time. A change will not affect an active subscription until its next renewal.

We may offer a free trial (typically 7 days) for new Plus subscribers. Trial eligibility is limited to one per user. If you do not cancel at least 24 hours before the trial ends, your subscription will automatically convert to a paid subscription at the rate you selected.

Plus subscriptions are billed in advance and automatically renew at the end of each billing period (monthly or yearly) at the then-current price, unless cancelled at least 24 hours before the end of the current period. The cost of renewal will be identified before purchase.

Plus subscriptions are sold through the Apple App Store and billed to your Apple ID account. Your billing relationship is with Apple, not with Bazu. RevenueCat, our subscription processor (see Section 11.1), tells the Service whether your subscription is active. You can manage or cancel your subscription at any time in your Apple ID settings (Settings > [your name] > Subscriptions > Bazu). Cancellation takes effect at the end of your current billing period; you keep Plus features until then. Bazu cannot cancel an Apple subscription on your behalf.

Refunds for App Store subscriptions are handled by Apple and are subject to Apple App Store policies. To request a refund, contact Apple Support. Bazu cannot issue a refund for an Apple subscription. We do not pro-rate charges for partial subscription periods, and we do not refund unused time when you delete your account or cancel.

Use of the Service obtained through the Apple App Store is also subject to Apple's standard end-user license agreement and Apple's App Store terms. Apple is not a party to these Terms, has no obligation to provide support or maintenance for the Service, and is not responsible for any claim relating to your use of the Service. Apple is, however, a third-party beneficiary of these Terms for the limited purpose of enforcing them against you with respect to your use of the Apple-distributed Service.

The Service and all of its content, features, and functionality, including software, text, graphics, logos, icons, images, audio, video, models, algorithms, scores, and design, are owned by Bazu Technologies, LLC or our licensors and are protected by copyright, trademark, trade secret, and other intellectual property laws.

“Bazu,” the Bazu logo, the Bazu character, the energy battery, “Bazu Score” and “Bazu Plus” are trademarks of Bazu Technologies, LLC, registered or not. You may not use them without our written permission.

If you send us feedback, suggestions, or ideas about the Service, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use, modify, and incorporate that feedback for any purpose, without any obligation to you.

The Service is built on third-party services. Today those include Apple Sign-In and Google Sign-In for login, RevenueCat for subscription processing, Expo for delivering app updates, and OpenAI and Anthropic for the AI features described in Section 5. The complete list of the service providers we use, and what each one receives, is in our Privacy Policy. Your use of a third-party login is governed by that third party's own terms and privacy policy.

App version 2.3.0 and later does not integrate with Apple HealthKit. It does not request Apple Health permission, and it reads nothing from Apple Health.

App versions before 2.3.0 could read blood glucose from Apple HealthKit, with your permission. Readings imported that way were used only inside the Service. They were never used for advertising, and never shared with a third party. Section 1.4 of the Privacy Policy explains what happens to them now.

The Service may contain links to third-party websites or resources. We are not responsible for their availability, accuracy, or content, and we make no warranties about anything you find on them. Your interactions with third parties are at your own risk.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, RELIABILITY, AND COMPLETENESS.

WE DO NOT WARRANT THAT:

• The Service will be uninterrupted, secure, or error-free
• Defects will be corrected
• The Service or its servers are free of viruses or harmful components
• Any output, estimate, score, or suggestion generated by the Service is accurate, reliable, or suitable for any particular purpose

WE SPECIFICALLY DISCLAIM ANY WARRANTY THAT:

• The Service is medically accurate or suitable for managing any medical condition
• Any output of the Service reflects your actual blood glucose (which the Service does not measure), metabolic state, or nutritional status
• Any energy check-in answer, which is your own unverified report, reflects anything other than what you entered
• The Service complies with any medical-device standard or regulation
• Use of the Service will produce any particular health outcome

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL BAZU TECHNOLOGIES, LLC, ITS MEMBERS, OFFICERS, EMPLOYEES, CONTRACTORS, OR AGENTS BE LIABLE FOR:

• Any indirect, incidental, special, consequential, exemplary, or punitive damages
• Lost profits, lost revenue, lost data, or loss of goodwill
• Personal injury, illness, or property damage
• Any health complication, dosing error, or medical outcome connected with your use of the Service
• Damages arising from your use of, or inability to use, the Service

EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS IS LIMITED TO THE GREATER OF:

• The amount you paid Bazu for the Service in the twelve (12) months immediately preceding the event giving rise to the claim, or
• Five hundred U.S. dollars ($500).

You acknowledge that the disclaimers and limitations in this Section 13 reflect a reasonable allocation of risk between you and Bazu and are an essential basis on which we offer the Service. Some jurisdictions do not allow certain limitations on warranties or liability, so some of the limitations above may not apply to you in their entirety.

Before starting an arbitration or filing in small claims court, you agree to first send us a written notice describing the dispute to hello@withbazu.com and to give us sixty (60) days to attempt to resolve it informally.

Any dispute, claim, or controversy arising out of or relating to these Terms or the Service that is not resolved informally will be resolved through final and binding individual arbitration, administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules then in effect. The Federal Arbitration Act (9 U.S.C. § 1 et seq.) governs the interpretation and enforcement of this arbitration provision.

The arbitration will be conducted in English. The arbitrator may award the same individual relief a court could award and must follow these Terms. Judgment on the arbitrator's award may be entered in any court of competent jurisdiction.

Either party may bring an individual action in small claims court for disputes within that court's jurisdiction, in lieu of arbitration.

YOU AND BAZU AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING.

The arbitrator may not consolidate more than one person's claims and may not preside over any form of representative or class proceeding. If this class-action waiver is found unenforceable, the rest of Section 15 is null and void, but the remainder of these Terms will continue to apply.

You may opt out of this arbitration and class action waiver agreement within thirty (30) days of first accepting these Terms, or of accepting any later version that materially changes this Section 15, by sending a written opt-out notice to hello@withbazu.com that includes your full name, the email address on your account, and a clear statement that you wish to opt out of arbitration. If you opted out under an earlier version of these Terms, that opt-out stays in effect. If you opt out, Section 15 will not apply to you; the rest of these Terms (including Section 16) will continue to apply.

To the extent permitted by applicable law, any claim arising out of or relating to these Terms or the Service must be brought within one (1) year after the claim accrues. Where the law does not allow a shorter period than the one it sets, that longer period applies instead.

You may stop using the Service at any time. You may delete your account through the “Delete Account” option in the app or by contacting us at hello@withbazu.com.

We may suspend or terminate your access to the Service, in whole or in part, with or without notice, if we reasonably believe you have violated these Terms, engaged in fraudulent or abusive conduct, or created a risk for Bazu or other users, or if required by law.

On termination:

• Your right to use the Service ends
• We will delete your personal data on the schedule set out in Section 6 of our Privacy Policy, keeping only the records that section names (your acceptance of these Terms, your deletion request, and payment records)
• Your points, streaks, ranks and achievements are forfeited (see Section 9)
• Any active App Store subscription is not automatically cancelled and must be cancelled separately in your Apple ID settings
• You remain responsible for any obligations or charges incurred before termination

Sections that by their nature should survive termination will survive, including Sections 3 (Estimates, Not Measurements), 4 (Medical and Wellness Disclaimer), 5 (AI and Algorithmic Outputs), 7 (User Content licenses you have granted), 10 (Intellectual Property), 13 (Disclaimers and Limitation of Liability), 14 (Indemnification), 15 (Dispute Resolution), and 16 (Governing Law).

These Terms, together with our Privacy Policy and Consumer Health Data Privacy Policy, each of which you accept, and our Medical Disclaimer and Policies page, each of which is incorporated by reference, constitute the entire agreement between you and Bazu regarding the Service and supersede any prior agreements, including every earlier version of these Terms.

If any provision of these Terms is found unenforceable, the rest of the Terms will remain in full effect, and the unenforceable provision will be modified to the minimum extent necessary to make it enforceable.

Our failure to enforce any right or provision in these Terms is not a waiver of that right or provision in the future.

You may not assign or transfer these Terms or your account without our prior written consent. We may assign these Terms in connection with a merger, acquisition, reorganization, or sale of assets, or by operation of law.

Except for Apple Inc. as expressly provided in Section 8.7, these Terms do not create any third-party beneficiary rights.

We are not liable for any failure or delay in performance caused by events beyond our reasonable control, including natural disasters, pandemics, acts of war or terrorism, government actions, internet or telecommunications failures, or third-party service outages.

We may give you notices by email (to the address on your account) or through the Service. You give us notices by email to hello@withbazu.com.

These Terms are written in English. Any translation is provided for convenience only; in case of conflict, the English version controls.